At LINK, we do our utmost to provide our Customers with the highest level of services. Optimization of operational processes refers to each stage of a given service starting from communication, through planning, implementation and feedback from our Business Partners after the service has been carried out.
Thanks to the full process optimization, when providing a Customer with our services, planning resources and carrying out a transportation, the cooperation with LINK is smooth and guarantees a timed delivery. The whole logistics processes in our company are supported by modern applications and IT tools. LINK has also been awarded in the previous edition of an independent research on customer satisfaction – the Logistic Operator of the Year being the leader in the "Just In Time" transport which requires perfect synchronization with the entire supply chain.
The quality policy is our most important rule apart from activities aimed at improving operation processes. When implementing new technologies or solutions and offering new services to our Customers, we are always driven by the highest level of satisfaction of our Contractors.
The final element of the optimization is a full monitoring of the services we provide in our operational center as well as constant communication with our Customers. Such an optimized transport process is supported by dedicated IT tools that we scale and adapt to given projects and requirements of our Customers.