We would like to inform you that the LINK is the laureate of the Research Program Logistics Operator of The Year 2021. On December twelfth at the 20th Transport and Production Logistics Gala, we received the prestigious Logistics Leader Award in the OLR Research Program in the Market Position Growth category.
Our success is all the more important as it is the result of positive opinions about the services expressed by our clients. Logistics Operator of the Year is a customer satisfaction survey of logistics operators, which provides objective information about the scope and quality of logistics services offered on the market.
The aim of the study is to provide market participants with knowledge about customer expectations and the level of logistics services. Based on the results of the survey, a ranking of companies enjoying the greatest trust of customers is created.
The ranking serves to promote the highest quality logistics services. Many elements of the organization and its processes management are assessed, including: the company’s competitive potential, complexity of logistic services, implementation of the assumed standards of logistic services, service standard, market leader position in the opinion of customers. Thanks to the assessment of the quality of service to the needs and expectations of customers and the perception of the entire competitive environment, the OLR survey allows you to measure and assess the market position of companies from the Transport, Freight Forwarding and Logistics sector.